What our customers and partners say about us…

  • We chose NSBT because of their skills in handling truly international travel, matched with high service levels and core strength in applying technology. NSBT is a leader in personal service and managed by a true entrepreneur which is a perfect fit for our partner profile.

    Steve Hartwell, President and CEO GlobalStar

  • I have been working with North Shore Business Travel (NSBT) for more than 10 years. I inherited the contract with them when I arrived in New Zealand in late 2008 and had no reason (or no complaints) to have us consider another travel partner. I’m so happy we never changed as they are the best travel agency I have ever worked with and always deliver above and beyond what is expected. They not only find the best deals, but they make proactive suggestions to improve the travel experience and reduce the cost of travel for the company (and for me personally). I have used them for both business and personal travel. Recently, we relocated to London and I continue to use them for all my personal travel needs. I would highly recommend them to anyone.

    Jim Moser – Chairman, BBDO Europe

  • North Shore Business Travel have been providing a travel service to Auto Drive Holdings Limited since June 2016.
    We value the relationship we have with the team at North Shore Business Travel and the service they provide to us. The team are able to respond to our queries in a timely manner, are professional and courteous.
    An important service North Shore Business Travel is able to offer to us, is being available after-hours. This has been without a doubt a service we couldn't be without, given the nature of our travelers and the locations they travel to.
    We are happy to recommend their services to others.

    Auto Drive Holdings

  • North Shore Business Travel is a founding member of First Travel Group, New Zealand. (FTG)
    FTG was established in 1999, to bring entrepreneurial, client focussed group of high performing travel agents together to control their own direction. Over the last two decades the group has performed solidly.

    Leith has been instrumental in the success and growth of FTG through her participation at all levels of group activity. Leith joined the board of FTG in 2013 and has served on that board since. During this time the group experienced unprecedented growth and more recently the board negotiated the sale of the holding company to Express Travel Group, Australia.

    Leith brings her business experience, and customer centric views to enhance discussion within the group at board and regional corporate levels . Leith has a discerning eye for quality experiences and excellent service which is incorporated into the culture of her team resulting in her high performance. This expertise has seen North Shore Business Travel as a regular award winner and member of the FTG Top Ten.

    Malcolm MacLeod - CEO First Travel Group

  • To whom it may concern.

    Adecco New Zealand has used North Shore Business Travel for over 10 years for all our Domestic and International travel.

    As a Global company we have the need for assistance with many types of travel to Europe and the Asia Pacific region. We have always found them to be helpful with advice around the best travel options. They always respond quickly to any enquiries and are professional in their approach to our business and any dealings with the staff. We had required additional services for our travellers at times, such as visa's, airport transfers and the staff have always been very helpful in accommodating this so that it happens as seamlessly as possible.

    Over the years we have had excellent service from all the staff at Northshore Business Travel and they have been a pleasure to deal with.

    We would recommend their products and services.

    Tracy Smith - Executive Assistant Adecco

  • Dear Sir/Madam,
    North Shore Business Travel is a professional and highly respected boutique corporate and
    leisure travel management company, that in a competitive marketplace have managed to
    deliver steady growth over the past few years. They are a business through our wider
    partnership with First Travel Group that we have had visibility around and association with
    for more than 20 years.
    Amadeus has actively pursued a more meaningful business partnership with North Shore
    Business Travel for the past three years and are proud to have finalised this in 2019 and to
    now be recognised as their preferred global technology partner.
    Through this partnership we are looking forward to working with Leith and her team to help
    power their future growth aspirations and are pleased to support any potential expansion to
    their global reach in any way we can.

    Andrew Gay- General Manager Amadeus

  • Jo and I have used NSBT extensively for all our travel needs both business and personal. Leith and her team are fantastic to work with and nothing is ever too much trouble. Shayne Howell has been our personal travel agent for many years, Shayne is very efficient and detail orientated. Knowing our preferences always makes our booking requests very easy.
    The NSBT team are a pleasure to work with and we could not recommend NSBT highly enough.
    Brendan and Jo Lindsay

    Brendon & Jo Lindsay

  • We were previously of the opinion that travel services could be handled reasonably easily by ourselves by utilising online websites and tools until Leith at NSBT convinced us to try her team’s services for a retail tour we were undertaking to the US.

    The flights were organised seamlessly (and more cost-effectively than we could have achieved online) and the NSBT team and their partners were incredibly helpful with everything from sight-seeing tour options to restaurants for our group – all of which we found were impeccable.

    There is no doubt in my mind Leith and her team add a huge amount of value to the travel experience.

    Kyle Pennell – Director Retail Dimension

  • We have just completed another overseas trip booked with Leith and her team, and what an experience . I have been a customer of North Shore Business Travel for over 20 years now and without a doubt, I will book all my trips through them.

    Leith’s travel knowledge is great, and she is really able to help design/plan the trips and gives great recommendation on all the elements of your travel , such as hotels and sights etc, no matter what the budget is.

    More importantly for me is the attention to detail North Shore Business Travel provide, when I’m overseas the last thing you need is aspects of your trip not lining up, and to this end Leith and the team have done a fantastic job on this.

    Melanie and I would like to thank the Leith and the team for their assistance as it make our travelling so much fun and worry free.

    Gavin Nixon – Director HOOP

  • The comprehensive service that you and the NSBT team provide is invaluable and enables me to travel with confidence, knowing that someone is available 24/7 should I need help. I view the service I receive from NSBT as leading edge and unparalled. You make my travel simple, allowing me time to focus on other things for which I am extremely grateful.

    Jacqui Pratt - Senior Director - Supply Chain Management, McDonald's Asia, Pacific, Middle East, Africa

  • It is a very opportune time for me to say some good words about North Shore Business Travel. I am taking off to Europe tomorrow with the whole family and Leith has just left our house after dropping off our tickets, itineraries etc which is just part of the very personal service that we've enjoyed for more than twenty years.

    One of the stand-out factors of the service provided by Leith and her team is the exclusive association she has with some outstanding overseas partners. The Virtuoso organisation has an amazing array of accommodation and tour optionsand give extremely good service and excellent value for money. In my book, North Shore Business Travel is a best in class operation and I recommend them without hesitation.

    Roger MacDonnell - Chairman and CEO Colenso BBDO (retired), Director The Image Centre, Director Hourigan International, Director MacDonnell & Associates

A proud member of First Travel Group TAANZ Travel Agents Association New Zealand Virtuoso Member Specialists in the Art of Travel GLOBALSTAR New Zealand