Business Travel

“Taking care of business, taking care of you”

We are New Zealand owned and operated and have been doing this since 1980. We like to think that we just keep getting better. Our highly experienced, well-travelled consultants offer the kind of “high touch” premium personal service you would expect from a leading agency. All this together with the best possible buying power through our global and national partnerships for all your business travel needs

Our agency offers a comprehensive range of services to our corporate clients including:

  • A dedicated corporate team of short-haul and long-haul consultants to personally manage your account, most of whom have over 20 years in the travel industry
  • Strategic global partnerships to give an extensive range of options for all your needs
  • Blue Ribbon Bags (BRB) baggage service – monitoring and hastening the recovery of airline-lost luggage North Shore Business Travel Blue Ribbon Bags service
  • An easy-to-use online booking tool, ZENO online with full training and support, for domestic and short-haul itineraries, customised to each client and embedded with relevant company policy
  • UMAPPED – a collaborative and interactive itinerary solution empowering our clients to instantly edit and update itineraries in real-time for flight delays and reschedules, consolidating confirmations, offers, and content via PDF or mobile application.
  • Proactive account management: with a dedicated manager to oversee all aspects of your travel
  • Key supplier review, negotiation and procurement to ensure the best pricing at all times
  • Travel policy development, management and compliance reporting to drive value
  • Corporate expense management solutions including reporting and flexible billing options
  • 24-hour worldwide support operated in house for emergencies and after-hours service
  • Cutting edge technology to ensure seamless end-to-end solutions at all times
  • Group, conference and incentive travel planning
  • Freephone access to our office, 0800 within New Zealand and 1800 within Australia.
  • Competitive pricing and total transparency
  • A family culture that ensures enviable staff retention – which gives you a consistency of service

Business Travel - premium customer service | NSBT, Auckland

Business Travel - premium customer service

Email Leith now to discuss how we can effectively manage your travel account, or call (09) 414 9700

“We turn our knowledge into your experience”

A proud member of First Travel Group TAANZ Travel Agents Association New Zealand Virtuoso Member - North Shore Business Travel GLOBALSTAR New Zealand